KK THERAPY GROUP, PLLC
10210 Grogans Mill Road
The Woodlands, TX 77381
Phone: 281-305-8255
Email: kellie@kktherapygroup.com
Website: www.kktherapygroup.com
Last Updated: August 25, 2026
Welcome to the website of KK Therapy Group, PLLC (“KK Therapy Group,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website, online consultation scheduling services, teletherapy services, and related online resources (collectively, the “Services”).
By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please do not use this website.
1. About KK Therapy Group
KK Therapy Group, PLLC is a Texas-based mental health practice providing professional counseling and therapy services.
Information provided on this website is for general informational and educational purposes and is not intended to replace professional mental health evaluation, diagnosis, treatment, or advice.
2. Website Use
You agree to use this website only for lawful purposes and in accordance with these Terms.
You agree not to:
- Use the website for unlawful, fraudulent, or abusive purposes.
- Attempt to gain unauthorized access to the website or its systems.
- Interfere with the security, operation, or availability of the website.
- Submit false, misleading, or fraudulent information.
- Introduce viruses, malicious code, or other harmful materials.
- Copy, reproduce, distribute, or commercially exploit website content without permission.
3. No Therapist-Client Relationship Through Website Use
Visiting this website, submitting a contact form, sending an email, or scheduling a free consultation does not automatically establish a therapist-client relationship between you and KK Therapy Group, PLLC or any therapist associated with the practice.
A professional relationship is established only after the appropriate intake, assessment, informed consent, and other practice requirements have been completed and a provider agrees to provide services.
4. Free Consultations
KK Therapy Group may offer a free initial consultation to help prospective clients determine whether the practice and available services may be appropriate for their needs.
A free consultation:
- Is not a substitute for ongoing psychotherapy or a comprehensive clinical assessment.
- Does not guarantee acceptance as a client.
- Does not guarantee that therapy services will be provided.
- Does not guarantee a particular diagnosis, treatment, or therapeutic outcome.
- Is subject to provider availability.
- May be conducted by telephone, video, or another method designated by KK Therapy Group.
Scheduling a consultation does not guarantee that ongoing therapy services will be provided.
5. Online Scheduling
KK Therapy Group may provide online scheduling for free consultations and other appointments.
You agree to provide accurate and current information when submitting a scheduling request.
Submitting a request does not necessarily mean that an appointment has been confirmed. An appointment is confirmed only when you receive confirmation from KK Therapy Group or its designated scheduling system.
KK Therapy Group reserves the right to modify, reschedule, or cancel appointments when reasonably necessary.
6. Teletherapy Services
KK Therapy Group may provide therapy services through telehealth or other remote communication technologies when clinically appropriate and permitted by applicable law.
Clients participating in teletherapy are responsible for:
- Providing accurate information regarding their current physical location.
- Participating from a reasonably private and appropriate environment.
- Maintaining access to a suitable device and internet connection when required.
- Informing their provider if technical difficulties interfere with a session.
- Following applicable teletherapy policies and informed-consent requirements.
Teletherapy services are subject to applicable professional licensing requirements and the laws and regulations governing the location of the client at the time services are provided.
Clients receiving services while physically outside Texas must inform KK Therapy Group of their location and may only receive services when the provider is legally permitted to provide services in that jurisdiction.
7. Emergency and Crisis Situations
The KK Therapy Group website, online scheduling system, email, contact forms, and other electronic communications are not emergency or crisis services.
Do not use the website or online scheduling system to seek immediate assistance during a mental health emergency.
If you are experiencing an immediate emergency, believe you may harm yourself or another person, or require immediate medical or psychiatric assistance, call 911, go to the nearest emergency department, or contact an appropriate crisis service in your area.
KK Therapy Group does not guarantee immediate responses to website submissions, email messages, or appointment requests.
8. Communications
KK Therapy Group may communicate with prospective or current clients through telephone, email, text messaging, secure platforms, telehealth platforms, or other communication methods.
Electronic communications may not always be secure, private, or monitored continuously.
You should not use ordinary email, website forms, text messages, or other non-emergency communication methods to communicate urgent mental health concerns unless specifically instructed by your provider.
9. Privacy and Confidentiality
Your use of this website is also subject to the KK Therapy Group Privacy Policy.
The Privacy Policy explains how information collected through the website may be collected, used, disclosed, stored, and protected.
KK Therapy Group also maintains a separate Notice of Privacy Practices addressing Protected Health Information in connection with healthcare services.
Information submitted through a public website, general contact form, email, or scheduling system should not automatically be assumed to have the same confidentiality protections as information exchanged through an established clinical relationship or an appropriately secured clinical platform.
10. Cookies and Similar Technologies
KK Therapy Group may use cookies and similar technologies on this website to support website functionality, improve performance, understand website usage, and maintain security.
Cookies are small files that may be stored on your device when you visit a website.
Depending on the configuration of the website, cookies may be used for:
- Essential website functionality.
- Website performance.
- Analytics and website usage.
- Remembering preferences.
- Security and fraud prevention.
- Third-party website services.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some portions of the website.
11. Therapy Services and Clinical Information
Information available on this website does not constitute a diagnosis, treatment recommendation, or individualized mental health advice.
The website should not be used as a replacement for professional mental health care.
Actual therapy services are governed by separate clinical agreements, informed consent documents, teletherapy policies, and other practice documents provided to clients.
12. Fees, Insurance, and Payments
Information regarding therapy fees, insurance participation, out-of-pocket expenses, cancellation fees, and payment policies may be provided separately during the consultation, intake, or scheduling process.
A free consultation does not mean that subsequent therapy services are free of charge.
Clients are responsible for reviewing applicable financial policies before beginning ongoing services.
If online payment services are provided, you agree to provide accurate and current billing information.
13. Cancellations and Missed Appointments
Clients are expected to provide appropriate notice when canceling or rescheduling an appointment.
KK Therapy Group’s cancellation and missed-appointment policies may be provided separately as part of the client intake or financial agreement.
Any applicable cancellation or missed-appointment fees will be governed by the practice’s current policies and applicable law.
14. Third-Party Websites and Services
The website may contain links to or integrations with third-party websites, scheduling systems, telehealth platforms, payment processors, social media platforms, or other services.
KK Therapy Group does not control and is not responsible for the content, privacy practices, security, availability, or policies of third-party services.
Your use of third-party services may be subject to their own terms and privacy policies.
15. Intellectual Property
Unless otherwise indicated, content on this website, including text, graphics, logos, photographs, design elements, and other materials, is owned by or licensed to KK Therapy Group, PLLC.
You may access and use the website for personal, non-commercial purposes.
You may not reproduce, modify, distribute, publish, sell, or commercially exploit website content without prior written permission from KK Therapy Group, except as permitted by law.
16. Website Content and Accuracy
KK Therapy Group makes reasonable efforts to provide accurate and current information on the website.
However, we do not guarantee that all website information is complete, accurate, current, or error-free.
Website content may be changed or updated without notice.
Nothing on the website guarantees a particular therapeutic or clinical outcome.
17. Disclaimer of Warranties
To the extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis.
KK Therapy Group does not guarantee that the website will always be available, uninterrupted, secure, accurate, complete, or free from errors.
Nothing in these Terms is intended to exclude any warranty or protection that cannot legally be excluded.
18. Limitation of Liability
To the maximum extent permitted by applicable law, KK Therapy Group, PLLC and its owners, providers, employees, contractors, and representatives will not be responsible for losses or damages arising from your use of, or inability to use, the website or its content, except where liability cannot legally be excluded or limited.
Nothing in these Terms is intended to waive or limit any right or protection that cannot legally be waived or limited.
19. Changes to These Terms
KK Therapy Group may update these Terms from time to time.
When changes are made, we will update the “Effective Date” or “Last Updated” date above.
Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
20. Governing Law
These Terms are governed by the laws of the State of Texas, except to the extent that applicable law requires otherwise.
Because teletherapy may involve clients who are physically located outside Texas, additional laws or regulations may apply depending on the client’s location at the time services are provided.
21. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in full force and effect to the extent permitted by law.
22. Entire Agreement
These Terms govern your use of the website.
They do not replace any separate:
- Informed Consent documents.
- Teletherapy Consent documents.
- Notice of Privacy Practices.
- Privacy Policy.
- Client agreements.
- Financial policies.
- Cancellation policies.
- Other agreements or policies provided by KK Therapy Group.
23. Contact Us
If you have questions regarding these Terms & Conditions, please contact:
KK Therapy Group, PLLC
10210 Grogans Mill Road
The Woodlands, TX 77381
Phone: 281-305-8255
Email: kellie@kktherapygroup.com
Website: www.kktherapygroup.com
KK Therapy Group, PLLC
Terms & Conditions
Effective Date: August 25, 2026